privacy policy

1. Information We Collect

At Nutraphab Wellness Pvt. Ltd. (“NutraFab”, “we”, “our”, or “us”), we are committed to protecting your personal information. When you visit our website or make a purchase, we collect certain details to improve your shopping experience and ensure secure transactions.

The information we collect includes:

• Device Information: Your IP address, browser type, time zone, and information about cookies installed on your device.
• Browsing Data: Pages viewed, time spent, referring websites, and interactions with our Site.
• Order Information: Your name, billing/shipping address, contact number, email, and payment details (processed securely via payment gateways).
• Communication Data: Information shared via chat, forms, reviews, or emails.

We may also use cookies, log files, tags, and pixels to enhance user experience and analyze site traffic.

2. How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders (including payment, shipping, and order confirmation).
• Communicate with you about your orders, products, or customer service inquiries.
• Improve our website, product offerings, and user experience through analytics.
• Detect and prevent fraud, unauthorized access, or misuse of our services.
• Send marketing emails or promotions, only if you have opted in to receive them.

We do not sell or rent your personal data to any third parties.

3. Sharing Your Personal Information

We share your information only with trusted third-party service providers to help us operate our business. These include:

• Payment gateways for secure payment processing.
• Courier and logistics partners for delivery.
• Analytics tools (like Google Analytics) to understand customer behavior and improve user experience.

These partners are contractually obligated to keep your data secure and use it only for the purposes we specify.

We may also share your information if required by law, to comply with legal requests, or to protect NutraFab’s legal rights and customers’ safety.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

If you wish to have your data deleted or corrected, you can contact us anytime at the details below.

5. Your Rights

You have the right to:

• Access and request a copy of your personal data.
• Request correction of inaccurate or incomplete data.
• Withdraw consent for marketing communications at any time.
• Request deletion of your personal data, subject to legal and operational limitations.

To exercise these rights, please reach out to our Data Protection Officer at the contact information provided below.

6. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. Sensitive data, such as payment information, is encrypted and transmitted via secure SSL technology. However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this page regularly for the latest information.

8. Contact Us

For any questions, feedback, or requests related to this Privacy Policy, please contact us at:

Nutraphab Wellness Pvt. Ltd.
Ahmedabad, Gujarat, India
Email: contact@nutrafab.in
Phone: +91 94296 93634